FxPro FAQ for South Africa: Costs, Login and Withdrawals
This page answers common FxPro questions for readers in South Africa. It covers account funding, platform access, trading costs, withdrawals, login errors and verification. Answers use FxPro's published terms and figures.
FxPro at a glance
FxPro is a CFD and FX broker with 2100+ instruments, ranging from forex pairs and crypto CFDs to indices, shares, metals and energies. Platform options include MetaTrader 4, MetaTrader 5, cTrader and the FxPro Edge webtrader. Standard spreads begin at 1.2 pips, while Raw+ pricing combines a raw spread from 0.0 pips with $3.50 per lot per side.
FxPro Group Limited was founded in 2006 and has its headquarters in London; FxPro describes it as privately held, with no stock-exchange listing. FxPro states that the group has offices in South Africa, Cyprus, the Bahamas and the UAE, and that clients span 170+ countries. It also states that client money is kept in segregated accounts, with negative balance protection that keeps an account from going below zero.
- Minimum first deposit: $100
- Leverage: Up to 1:500, varying by account and eligibility
- Support: 24/5 multilingual support
Frequently asked questions
What kind of broker is FxPro?
FxPro is a CFD and FX broker with 2100+ instruments, from forex pairs and crypto CFDs through to indices, shares, metals and energies. Platform options include MetaTrader 4, MetaTrader 5, cTrader and the FxPro Edge webtrader, while Standard spreads begin at 1.2 pips and Raw+ pricing combines a raw spread from 0.0 pips with $3.50 per lot per side.
Who is behind FxPro?
FxPro Group Limited was founded in 2006 and has its headquarters in London; FxPro describes the company as privately held, with no stock-exchange listing. FxPro also states that group offices are located in South Africa, Cyprus, the Bahamas and the UAE, and that its clients span 170+ countries.
How does FxPro hold client money?
FxPro states that client money is held in segregated accounts, apart from the company's own funds. Negative balance protection means the balance cannot go below zero; at the same time, CFDs are leveraged products and carry high risk.
What is the minimum deposit?
The minimum first deposit is $100 (about R1,700). FxPro quotes the floor in US dollars, so the rand debit depends on your bank's rate and cross-border charge.
Which platforms can I use?
FxPro names MetaTrader 4, MetaTrader 5, cTrader and the FxPro Edge webtrader among its platform choices.
What does trading cost?
On Raw+, FxPro charges $3.50 per lot per side, so a standard lot costs $7.00 for a round trip, plus a raw spread from 0.0 pips. Standard accounts carry no commission; their cost sits in the spread, from 1.2 pips.
How long does a withdrawal take?
Same-day payouts are listed for PayPal, Skrill and Neteller. Bank-card withdrawals take about a business day, while international bank wires need 3–5 business days, counted after FxPro processes the request. Funds return by the funding method.
Does FxPro charge withdrawal fees?
FxPro states that deposits and withdrawals carry no charge from it. Any fee that appears is imposed by your own bank or e-wallet, not by FxPro.
Which documents do I need for verification?
The usual set consists of proof of identity, such as a passport or national ID card, and proof of address, such as a utility bill or bank statement. For South Africa, the listed identity options are a green barcoded book or a Smart ID card, with a municipal account or bank statement showing the address.
Why does MetaTrader 4 or MetaTrader 5 show "Invalid account"?
The login details are probably from FxPro Direct rather than the trading platform. Enter the trading account number and its own password, not your email, and choose the exact server issued with that account.
Where do I sign in?
Sign-in runs through FxPro Direct, in a browser or the phone app.
Can I try FxPro without depositing?
Yes. Virtual funds are available in a demo account opened through the same FxPro Direct portal, with no deposit needed.